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Frequently Asked Questions

Q: I don't want to download anything or buy a CD. This might slow down my computer and I share my computer.
A: Every tax return is actually stored on the website and saved every time you press save. Only YOU have access.

Q: Which tax years can I do here?
A: 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000, All states too.

Q: What do I need to start?
A: Find your W-2 and /or 1099s you received from your job and we’ll ask you questions for the rest.

Q: How long does it take to complete everything?
A: Usually our clients finish the whole process within 20 minutes

Q: How will I receive my refund money from the IRS?
A: Could be deposited direct in to your account or a check could be mailed home

Q: Can I deduct my fees from my refund?
A: Yes, for 2009 taxes only.

Q: Can I efile using IRS efile?
A: Yes, for 2009 taxes only. All other years the IRS does not accept electronically, only paper.

Q: Is it too late to file my late taxes?
A: No! Actually it is federal law that you must file.

Q: What if I'm missing a W2 or 1099?
A: We have a separate service to retrieve those forms for you so you can do your taxes.

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